3330 ok Terms and Conditions

1 Definitions and Scope

These terms and conditions ("Terms") apply to all users ("Member", "Player" or "you") of the 3330 ok platform ("Site", "Platform" or "Service"). By accessing the platform, opening an account, or using any service, you are considered to have fully accepted these terms.

1.1 Key Definitions

• "3330 ok" — The organisation operating this platform and all its associated services.
• "Member" — A person who holds a registered account on 3330 ok and uses the platform's services.
• "Wallet" — The balance held under a member's account, in which main funds and bonus funds are stored separately.
• "Bonus Funds" — Money credited through promotional offers, which requires the specified wagering conditions to be met before withdrawal.
• "Service" — Casino games, sports betting, virtual sports and other entertainment activities offered through 3330 ok.

1.2 Scope of Application

These terms apply to the site's main website, mobile application, and any services provided through any API or authorised third party. Where additional terms apply to a specific promotion or game, those terms apply alongside these general terms.

2 Account Registration

To use services on 3330 ok, you must open a personal account. Each member may operate only one account. Creating multiple accounts under the same person's name, or from the same device or IP address within the same household, is considered a policy violation.

2.1 Registration Requirements

• All information provided at registration must be truthful, complete and up to date.
• The mobile number and email address registered must belong to the member personally.
• The member is solely responsible for keeping their account password secure.
• Sharing account details with third parties or allowing others to use the account is prohibited.

2.2 Identity Verification (KYC)

3330 ok reserves the right to verify a member's identity when withdrawals exceed a specified limit or suspicious activity is detected. This process may require submission of a national ID card, passport or other valid document. The platform reserves the right to hold withdrawals until the verification process is complete.

3 Age Verification and Identity

All services on 3330 ok are available to persons aged 21 or older only. At registration, the member must provide their actual date of birth and declare their age. 3330 ok reserves the right to close an account and confiscate all funds if a false age is provided.

3330 ok may at any time request appropriate documents to verify a member's age. If a minor uses this platform and their parent or legal guardian files a complaint, all deposited funds will be returned after verification is complete, but no winnings will be paid.

4 Deposits and Withdrawals

To deposit and withdraw on the 3330 ok platform, members may use bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, Islami Bank, Sonali Bank).

4.1 Deposit Terms

• Minimum deposit amount: ৳200 (for each method).
• Deposits must be sent from a payment method registered in the member's own name.
• Deposits made through a third party are prohibited — in such cases the funds will be returned.
• A successful deposit is generally credited to the wallet within a few minutes.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals may only be made to the same method used for the deposit.
• To withdraw bonus funds, the specified wagering conditions must be met.
• 3330 ok reserves the right to verify or suspend a withdrawal in the event of unusual or suspicious activity.

5 Bonuses and Promotions

3330 ok offers promotional deals from time to time. Each offer has its own terms, and those terms apply.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 will give a bonus of ৳1,200 and a total balance of ৳2,200. To withdraw this bonus, the bonus amount must be wagered 10 times — meaning a total of ৳12,000 must be bet on a ৳1,200 bonus.

5.2 General Bonus Terms

• Bonus funds are held separately from main funds and cannot be withdrawn before the wagering conditions are met.
• If the conditions are not met within the time limit set for each offer, the bonus funds will be cancelled.
• While a bonus is active, claiming a new bonus may be restricted.
• Eligibility for bonuses is determined at 3330 ok's discretion.
• 3330 ok reserves the right to close an account if bonus benefits are abused or if an attempt is made to claim bonuses from multiple accounts.

6 Betting Rules

The following general rules apply to the casino games and sports betting sections of 3330 ok.

6.1 Sports Betting

A bet becomes valid only once it has been accepted and is visible on the site. 3330 ok reserves the right to cancel or adjust bets accepted due to technical errors or incorrect odds. Bets on cricket (T20 World Cup, BPL, IPL), football and other events are settled after the official result is announced.

6.2 Game Rules

• Each game has its own rules, which can be viewed when the game is launched.
• If a game is interrupted mid-session due to a technical fault, settlement will follow the rules of the relevant provider.
• Game outcomes are determined by a Random Number Generator (RNG) and are impartial.
• Attempting to influence game results or using software to do so is prohibited.

6.3 Maximum Bet and Winnings

3330 ok may set maximum bet and winnings limits for various games and events. These limits will be stated in the game interface or the relevant offer details.

7 VIP and Rewards Programme

The 3330 ok VIP programme has five levels: Bronze, Silver, Gold, Platinum and Diamond. Members can move up to higher levels gradually through regular play.

7.1 Weekly Cashback

At each VIP level, members receive a cashback percentage of the week's net loss (total lost minus total won): up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum and 1.0% at Diamond.

For example, if a Gold member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 0.6% = ৳120 cashback.

7.2 VIP Benefit Terms

• VIP benefits are personal and non-transferable.
• 3330 ok reserves the right to make decisions regarding VIP level changes at any time.
• VIP benefits and cashback may be cancelled if a policy violation occurs.

8 Prohibited Activities

The following activities are strictly prohibited on the 3330 ok platform:

• Creating or operating multiple accounts.
• Opening or operating an account using another person's identity.
• Using deliberate strategies to meet wagering conditions in order to obtain bonuses (bonus hunting).
• Using software, bots or automated methods to operate games or betting.
• Depositing illegal funds or using the platform for money laundering.
• Engaging in fraudulent collusion with other members.
• Exploiting technical errors or bugs in the platform to gain an unfair advantage and concealing such exploitation.

If any of these activities are identified, the account in question will be closed immediately and 3330 ok reserves the right to withhold all deposited funds and winnings.

9 Account Closure and Suspension

9.1 Closure at Member's Request

Any member may request closure of their account at any time via live chat or email. For those wishing to close their account for responsible gambling reasons, a self-exclusion option is also available, the details of which can be found in the Responsible Gambling Policy.

9.2 Closure by the Platform

3330 ok may unilaterally close or suspend an account in the following circumstances:

• Violation of any clause of these terms.
• Registration using false information.
• Failure to cooperate with identity verification.
• Suspicion of illegal activity.
• Evidence that the account holder is a minor.

Upon account closure, the main funds (excluding bonuses) will be returned where applicable, though this may be delayed until an investigation is complete.

10 Limitation of Liability

Games and betting on the 3330 ok platform carry a risk of financial loss. 3330 ok is not liable for any financial loss a member suffers through use of the platform.

10.1 Technical Issues

3330 ok is not liable for losses resulting from loss of internet connection, device problems or third-party server disruptions. For incomplete bets caused by technical faults, the rules set by the game provider will apply.

10.2 Third-Party Services

3330 ok is not liable for issues arising from payment gateways, game studios or other third-party services, but will assist in resolving them.

11 Personal Information and Privacy

The collection, storage and use of members' personal information is detailed separately in the Privacy Policy. By registering, the member is also considered to have consented to that policy.

Members' information is not sold to any third party. However, information may be disclosed to authorities where required by legal obligation, for the prevention of financial crime, or for fraud investigation.

12 Responsible Gaming

3330 ok believes that gaming is for entertainment, not a solution to financial problems. We advise all members to play within their limits. Members are requested to follow the complete Responsible Gaming Guidelines.

The platform offers deposit limit settings, cooling-off periods, and self-exclusion options. Any member who feels they are losing control over their gaming habits can contact support directly.

13 Dispute Resolution

If any member has a complaint regarding their account, payment, game result, or any other matter, they must first submit the complaint directly to 3330 ok via live chat or email.

13.1 Complaint Process

1. Submit the complaint to the support team — along with relevant screenshots or information.
2. The support team will review the complaint and respond as soon as possible.
3. If not satisfied with the initial resolution, a request can be made to escalate the matter to senior management.

For disputes related to game results, server logs and RNG records will be considered as final evidence. You can visit the FAQ section for answers to frequently asked questions.

14 Terms Changes

3330 ok reserves the right to modify, add to, or cancel these terms and conditions at any time. For significant changes, a notice will be published on the site or sent to the member's registered email. Continued use of the site after changes take effect will be considered as acceptance of the new terms.

Members are advised to visit this page regularly to view the latest version of the terms. If you do not agree with the terms, you may request to stop using the platform and close your account.

15 Contact

If you have any questions or need clarification regarding these terms and conditions, please contact the 3330 ok support team through the following channels:

• Live Chat: Directly on the site via 24/7 live chat.
• Email: [email protected]

The support team provides assistance in both Bengali and English and is available 24 hours a day, 7 days a week.